FAQs

I am a one-man show doing all this on my own, so I ask for your patience and understanding!

Do you sell open editions of your art?

I sell open editions in person, at conventions. Find my schedule here.

I don’t sell open editions of my work online, but $30 patrons on Patreon get new open edition prints sent to them every month. It’s a great choice if you don’t go to cons or I’m not selling in your area.

I want a specific piece of art that’s not available on the shop.

Email me at elaine@artofelaineho.com with the title of the piece. I’ll see what I can do for you!

How long does it take to ship my print?

I package and ship out prints within 3 business days of the order. You should receive an email with a tracking number.

I ship USPS Priority Mail for all packages.

I’m not based in the US, how much is international shipping for me?

International shipping is a flat rate of USD$20. I ship USPS International First Class. Please allow 3-4 weeks for the package to arrive.

Please note that I am not responsible for any customs duties that may be encountered in your country once the product has been shipped. Please consult your post office for more information.

My print was damaged in the post!

Sorry to hear that! Please email me at elaine@artofelaineho.com with pictures of the damaged package and print, so that I can file an insurance claim. I’ll mail a new package to you at no cost.